Unlocking Success: Effective Localization of Training for Global Companies
Global companies expanding into new countries face the challenge of effectively localizing their training content to ensure engagement, consistency, and cultural relevance. Localization goes beyond translation and includes adapting the content, graphics, formats, and learning methods to align with the target audience’s language, culture, and business practices. Here we explore the common challenges faced during […]
Customer Service Improvement
Our customer, a large ICT manufacturer operating in a very competitive region, with extremely quality-sensitive customers, was facing a challenge. Challenge Due to the extremely fast pace of technological change, the demands of the client’s customers and their end users, and the aggressiveness of the competition, this client made the decision to increase the level […]
Internal Mentoring Programs
Setting up an internal mentoring program requires careful planning for it to be successful and produce the desired results. As there are complex logistical issues as well as confidentiality requirements, continuous performance management is needed to ensure that the program stays on track. Occasionally a mentoring relationship will need to be terminated if, for example, […]
Custom Training Revitalizes IT Projects for Global Staffing Firm
Innova’s project team was engaged by a global staffing firm facing significant project management challenges within their IT department. With numerous critical projects at risk, the company sought our expertise in developing a comprehensive, custom-designed project manager training program. The Challenge The Head of IT identified specific skills gaps among the project managers that needed […]
Strategic Transformation: How a Local Advertising Firm Captured Global Opportunities
A prominent Japanese advertising firm operating branch offices in major business hubs worldwide decides to expand their business to local markets. Initially, these branch offices primarily supported the local management of advertising services catered to Japanese customers. However, with Japan’s declining population and subsequent decrease in local business opportunities, the company made a strategic decision […]